Return & Refund Policy

At clicknpurchase, customer satisfaction is our priority. We aim to ensure you are happy with your purchase. If you experience any issues with your order, please review our return and refund policy below.

Eligibility for Returns
Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery. To be eligible for a return, the item must be unused, in its original packaging, and reported within 48 hours of receiving the order.

Non-Returnable Items
Certain items may not be eligible for return due to hygiene or clearance sale reasons. These details will be mentioned on the product page where applicable.

Return Process
To initiate a return, please contact us at clicknpurchase1@gmail.com with your order number and clear photos or videos of the issue. Our support team will review your request and guide you through the next steps.

Refund Policy
Once your return is approved and inspected, we will notify you about the status of your refund. Approved refunds will be processed through the original payment method or as store credit, depending on the payment option used.

Shipping Costs
Shipping charges are non-refundable unless the return is due to an error on our part (wrong or damaged item).

Delayed or Missing Refunds
If you have not received your refund after approval, please contact us at clicknpurchase1@gmail.com for assistance.

Thank you for shopping with clicknpurchase. We appreciate your trust and are committed to providing quality products and reliable service.